Carl Ferguson, DO - Service Ratings
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General Practitioners
Recker
Mesa, AZ
DEB WHITE, DNP, FNP-C
Mesa, AZ
COURTNEY DECHESARO, DNP, FNP-C
Mesa, AZ
LAURA HAFEZ, FNP-C
Mesa, AZ
Mc Kellips Family Medical Ctr
3049 E McKellips Rd
Mesa, AZ 85213
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 24 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Does this provider ever overbook appointments here?
Asked 3 times
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 2 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 2 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 2 times
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