William Highsmith, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 15 Poll Questions:Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes! It was effortless!" (100% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Somewhat, they eventually called me back" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
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