Gilbert Holland, MD - Service Ratings
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Orthopedic Surgeons
Gilbert R Holland, MD
ANDALUSIA, AL
Landon B Anderson, MD
ANDALUSIA, AL
Clark S Metzger Sr, MD
ANDALUSIA, AL
Clark S Metzger Sr, MD
ANDALUSIA, AL
Covington Bone & Joint
PO Box 820
Andalusia, AL 36420
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 15 Poll Questions:Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Answered "Absolutely not. I was forced to call the emergency room." (20% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
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