They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I was generally comfortable with the temperature in the waiting room. Not too hot or too cold.
The front desk staff were mostly friendly but when you need a prescription refilled , it's another matter. Numerous times I have called to check on a refill and was told it was at the pharmacy. I was going out of town and needed my pain medication. I was called at 4:30 pm on Friday the 29th of June and my refill was ok'd and at CVS. My husband went to get it and it wasn't called in at all. I continued to call but still no presciption.Whoever the medical assistants are need to be checked on. Now I am out of pain meds and it is a holiday weekend. How hard is it to get your refills? Need to look at your staff and make some changes. I am a RN at a surgery center & if we functioned this way, we would be out of business....unhappy with the office not the doctor.
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