If I could give zero stars, I would. After reading a few reviews about Azelea, I found out that I am not the only person with this problem. They try to charge you for missed appointments that you never scheduled! After my last doctors visit a few months ago I was told that I needed to come back in 4-6 months for a checkup. They wanted me to go ahead and schedule my 6 month appointment but I told them that I didn't want to schedule something so far away when I didn't know what I would be doing in 6 months. They told me that that was fine and I could schedule the appointment myself when the time came. Fast forward to now. I received a missed call from them one afternoon but they didn't leave a voicemail. I figured it was them reminding me to schedule my appointment. Nope. Come the next week they called me to tell me that I missed an appointment and that I needed to pay a $35 penalty fee. They said they called to remind me last week, which is why I had a missed call. I've talked to so many people from their office about this and still they will not remove the charge and have been most unhelpful and rude. They told me that they have it in their system that they called to remind me, but they never left a voicemail! I've read other reviews for this business and I am not the only one that has had this problem, which only makes me event more upset. I think that it is silly that they would rather lose me as a patient than rightfully remove that $35 fee because they messed up, but if that is what they want then that is what they will get. Refusing to admit when you are wrong is not a good business tactic.