They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I will definitely refer my friends and family here. They were great and I think more people should know about them. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.