Marla Wohlman Wool, MD - Service Ratings
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Cosmetic Dermatologists
Porcia Love, MD
Montgomery, AL
Dermacare Of Montgomery
Montgomery, AL
Marla Wohlman Wool, MD
3351 Main Street
Millbrook, AL 36054
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 22 Poll Questions:Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 2 times
Does this provider always put the customer first?
Asked 4 times
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Answered "Not at all. They ignored my questions" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
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