James M Katz, MD practices as a Dermatologist in FAIR LAWN, NJ.
ServicesJames M Katz, MD provides dermatology services in FAIR LAWN, NJ. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.
Please call James M Katz, MD at (201) 797-4009 to schedule an appointment in FAIR LAWN, NJ or call for more information.
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I got an appointment quickly. I've never had to wait too long.
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find.
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
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