Marc D Klein, DPM - Service Ratings
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Methuen Podiatry Associates
386 Merrimack Street
Suite 1B
METHUEN, MA 01844
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 25 Poll Questions:Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 3 times
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 3 times
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
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