Frank J Myers, DO - Service Ratings
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Orthopedic Surgeons
MetroHealth Parma Medical Center - Lab Services
Parma, OH
Susan E Stephens, MD
Painesville, OH
Jeffrey F Shall, MD
Painesville, OH
INNOVATIVE SPINE AND ORTHOPEDICS
PAINESVILLE, OH
7551 FREDLE DR
Painesville, OH 44077
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 25 Poll Questions:Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 2 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Answered "Yes, there is a definite trend of overbooking here" (40% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "No, they never postpone my appointment" (80% satisfaction) 2 times
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