I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I will definitely refer my friends and family here. They were great and I think more people should know about them. They never left me for an extended period of time and I never felt ignored. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.