Richard Kent, D.P.M. - Service Ratings
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James Dodd, DPM
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118 S Main St
Woodstock, VA 22664
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 20 Poll Questions:Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 3 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Absolutely! I can always count on them" (100% satisfaction) 1 time
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