Karen K Luther, DPM - Service Ratings
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The Foot and Ankle Institute
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1400 LOCUST ST STE 5104
PITTSBURGH, PA 15219
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 8 Poll Questions:Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "They cancel on me all the time." (20% satisfaction) 1 time
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