Timothy D Frantz, MD - Service Ratings
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ENT
Physicians Hearing Ctr
Red Bluff, CA
Timothy D Frantz, MD
RED BLUFF, CA
Michael J Babb, MD
RED BLUFF, CA
Michael J Babb, MD
RED BLUFF, CA
343 OAK ST
RED BLUFF, CA 96080
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 14 Poll Questions:Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
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