April 08, 2013
It was very easy to get an appointment. Both of my children (one twice) have bean patient's as well as myself. Dr. Wilner or his physician assistant always calls back if I have any questions or concerns...no matter the time. His office staff, in particular Antoniette, is extremely helpful. They have a very flexible schedule and get me in quickly every time. I couldn't believe how promptly they contacted me with my test results. It really showed how much they care about their patients. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I love that they are always more than happy to answer my questions, and actually welcome questions. I refer patients to this office all of the time and will continue to do so. I have no idea why anyone would have a negative review of Dr. Willner...this is coming from amother of a child that is recovering right now from a successful surgery by Dr. Wilner.
April 18, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
April 17, 2012
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. They are TERRIBLE about keeping patients WAITING FOR AT LEAST AN HOUR BEFORE YOU ARE EVEN TAKEN TO AN EXAMINING ROOM. Then the doctor bounces from examining room to room for any pauses in your examination- in order to juggle as many patients as possible! SEEMS LIKE $$$$$$ ARE MORE IMPORTANT THAN PATIENT SATISFACTION