Worst experience ever! I ended up with a serious infection after having a complete UPPP, removal of the uvula, soft palette and tonsils, and deviated septum surgery. When I called his office at 8:00 am on a Friday to get an appointment or an antibiotic I was not contacted back until 2:00 in the afternoon and then was told he didn't have any more appointments available and that I would need to come in on Monday or go see a doctor somewhere else. I guess his only concern was his paycheck, which he already received.
My first visit to this office I saw the nurse practitioner, who didn't know what he was doing. He kept swiping through pages on his iPad hoping that my symptoms would pop up on his app, and when they didn't he prescribed a drug that I knew wouldn't work and scheduled me for an appointment for Doug Raedy three weeks into the future.
After my three week wait, Doug Raedy sashayed in 45 minutes after I was escorted into the exam room, smacking his chewing gum and completely unapologetic about keeping me waiting a total of one hour and fifteen minutes to be seen. We started discussing my reason for being there, and instead of asking me to sit back so that he could look into my mouth, he pushed on my shoulder. This guy has absolutely no interpersonal skills and the entire practice, including the nurse practitioner Kevin Ferguson and the administrative staff is in serious need of training in interpersonal skills, time management skills and office management. An apology from Doug Raedy for making me wait and a truthful statement from Kevin Ferguson indicating that he wasn't sure about my symptoms would have gone a long way in making me feel more confident in their ability to treat me, but the hubris really turned me off.
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