Gary R Mason, MD - Service Ratings
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ENT
ENT & Sleep Specialists
Clinton, MD
Capitol Breathe Free
Woodbridge, VA
Capitol Breathe Free Sinus & Allergy Centers
Washington, DC
Johns Hopkins Otolaryngology-Head and Neck Surgery
Washington, DC
11355 PEMBROOKE SQ STE 108
WALDORF, MD 20603
Consumer Feedback
Service
Environment
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Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 14 Poll Questions:Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "No, it took a while" (40% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Did this ENT Otolaryngologist promptly contact you with any test results?
Asked 3 times
Answered "Absolutely, I couldn't believe how quickly they got back to me" (100% satisfaction) 2 times
Answered "No, it took forever" (40% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
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