Hassan Kesserwani, MD - Service Ratings
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Neurologists
Dothan Neuroscience Center
Dothan, AL
Dothan Neurodiagnostic Ctr
Dothan, AL
General Neurology
Dothan, AL
Cardiology Associates
Dothan, AL
320 WHITE AVE
OZARK, AL 36360
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 20 Poll Questions:Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 3 times
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 3 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 3 times
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
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