Jane H Pollner, MD

Jane H Pollner, MD
Infectious Disease Consultants 11211 Waples Mill Road Suite 200 Fairfax, VA 22030
About

Jane H Pollner, MD

Jane H Pollner, MD practices as an Infectious Disease Specialist in Fairfax, VA.
Primary Specialty

Infectious Disease Specialist

Gender Female
Services Infectious Disease Consultants provides infectious disease care in Fairfax, VA.

Please call Jane H Pollner, MD at (703) 246-9560 to schedule an appointment in Fairfax, VA or to get more information.
Additional Services Infectious Disease
Consumer Feedback
(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Staff
1 star average for Staff
Expertise
3 star average for Expertise
View All 4 Reviews Add a Review
Recent Reviews
It will be helpful if Dr. Pollner arrange for a mystery shopper to see for herself how admin staff are critical to customer return.
As a patient, Dr. Pollner visit was informative, caring and satisfactory from a medical point of view. Ordered necessary tests to further diagnose my issues.

Areas that I experienced and professionalism:
Calling by tel to make an appointment: average, inconsistent and uncaring.
Office admin is poor/average.
The quest diagnostic service person was on a personal tel call and was quite irritated by my appearance for blood test. She was not kind and her demeanor was bad. She made few mistakes punching needle's holes and leaving my arms with big blue marks in trying to get blood samples. I have never experienced this poor service with quest Diagnostics in the past 8 years.
I was left for a long time on hold on 3 different calls. They just leave you waiting and I had to hang up and call again. The tele office person was just rude and did not want to have any desire to comfort me having asked to speak with the Dr.

I will not go back to this doctors office or recommend it.
I am still waiting for the doctor to call me back.
Perhaps the doctor can listen to the tele. conversation and see for herself.
by Mark A Elawadi xxx.xxx.138.79
June 22, 2018
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Paul Knudsen
March 03, 2011
Recent Polls
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.179.210
November 12, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider have reasonable prices?
Yes
by Anonymous
June 02, 2011
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