They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They always made sure that I wasn't in any pain. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.