Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite.