Luis N Diaz, MD - Service Ratings
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Family Doctors
Memorial Hermann Medical Group Sterling Ridge
The Woodlands, TX
Memorial Hermann Medical Group Sterling Ridge
The Woodlands, TX
Memorial Hermann Medical Group The Woodlands Primary Care and Endocrinology
The Woodlands, TX
Memorial Hermann Medical Group The Woodlands Primary Care and Endocrinology
The Woodlands, TX
8000 RESEARCH FOREST DR # 380
THE WOODLANDS, TX 77382
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 55 Poll Questions:Did this provider ever postpone your appointment?
Asked 3 times
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 3 times
Was this provider sympathetic to your situation?
Asked 3 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 3 times
Answered "No, they were on time" (80% satisfaction) 2 times
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Did this provider show attention to detail?
Asked 4 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
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