Kim K Countryman, DO - Service Ratings
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Matthew Sutton, MD, FAAFP
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120 NE DARTMOOR DR
WAUKEE, IA 50263
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 19 Poll Questions:Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 2 times
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Answered "Definitely, they seemed irritated to work with anyone" (20% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
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