Carol Cantrell, MD - Service Ratings
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Family Doctors
Portland Family Wellness, Kelly Bornefield, FNP, Family Practice
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Vanderbilt Wound Center
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Columbia Physicians Svc
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Comprehensive Family Health
Springfield, TN
2304 MEMORIAL BLVD
SPRINGFIELD, TN 37172
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 19 Poll Questions:Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 1 time
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 3 times
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 2 times
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 3 times
Answered "No, they were polite" (80% satisfaction) 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
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