There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I wasn't greeted at all when I walked in the door. No one se emed to notice or care that I was there. I would never visit them again. I was very disappointed. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. This doctors staff is extremely rude and has helped me make my decision to look for another PCM!!! Stay away from this practice!!! Have waited over 2 hours at every appointment!!
The office is easy to find & clean. Staff can have a habit of being rude or abrupt. One of the nurses is obsessed with asking why I don't come more often. My husband & I pay our bills every time we at tend but there have been circumstances when we've received bills & threatening notices when we've already paid. We've had to call & remind them that we've paid & they apologize, but next week we get another bill. The waiting times can be far too long - one day I waited nearly 2 hours after my appt time & I had taken time off work to attend. Also the radio is noisy - not quite on the station properly so it's scratchy & annoying - & Country music so it's extra annoying! They should play something quiet & relaxing like Classical. The only reason we put up with all this is that Dr Cantrell is a fantastic doctor!
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