Frank N Moore, OD - Service Ratings
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8004 S MEMORIAL DR
TULSA, OK 74133
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 72 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Does this provider always take that extra step to make you feel special?
Asked 4 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 2 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 3 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes, but very little" (40% satisfaction) 2 times
Did this provider show attention to detail?
Asked 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 3 times
Did this provider rush your appointment?
Asked 6 times
Answered "No" (80% satisfaction) 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 4 times
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 4 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 2 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 2 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
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