Carol F Merritt, OD - Service Ratings
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Ophthalmology Associates
Saint Louis, MO
CAROL MERRITT, O.D.
2750 N. Highway 67
FLORISSANT, MO 63033
Consumer Feedback
Service
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Expertise
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Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 25 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 4 times
Answered "No, my decisions were always respected" (80% satisfaction) 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 2 times
Does this optometrist offer glasses repairs or adjustments?
Asked 1 time
Answered "Yes, they always help me out" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 2 times
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "No, it took a while" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 2 times
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