Mitesh Shah, General Manager - Service Ratings
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Dentists
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Quakertown, PA
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Spark Orthodontics of Bethlehem
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A+ Family Dental Care, P.C.
24 South 14th Street
Quakertown, PA 18951
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 15 Poll Questions:Does this provider treat every client equally?
Asked 1 time
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "No. I still haven't talked to them." (40% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 1 time
Answered "Not really, they gave me a little information beforehand but not very much" (60% satisfaction) 1 time
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