John E Phillips, DMD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 39 Poll Questions:Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 3 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Did this dentist give you your invoice promptly?
Asked 3 times
Answered "Absolutely! They gave me my invoice before I had even asked for one" (100% satisfaction) 3 times
Does this provider always put the customer first?
Asked 3 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 3 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 1 time
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 3 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
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