I was only 22 years old with a minor TMJ problem when I saw Dr. Martin Frankel. He checked the maximum amount of money my insurance would pay before starting the treatment and charged me with that am ount. Since my insurance does not pay a lump sum, but incrementally, he tailored the length of my treatment according to its payment schedule. Once the payment was paid in full, he said my treatment was over. It took well over a year before the maximum amount was reached. Even though my treatment should have stopped a long time ago, he continued to schedule my visits in order to collect the money. My jaw ended up being moved too much and out of alignment. The pain became so unbearable that I needed a stronger dose of pain reliever, which prevented me from driving when taken. When I brought up the pain issue to him, he would say "You said 'fine' when I asked you 'how are you?'...If you sue me, I have it in writing to prove it." I wasn't even thinking about suing when I brought up the pain issue. It has since changed my life and my face forever and I became eligible for Social Security Disability. When the SSI asked him to turn over my file, he refused. Today I am 37 years old and have moved on with my life. I am sharing my experience as a cautionary tale, so no one else would go through what I went through.
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