Jay Mattingly, O.D. - Service Ratings
Nearby
Get Featured on Wellness.com
> Learn More
Eye Care
David Reagan, M.D.
DESOTO, TX
Paige A Pollard, O.D.
DESOTO, TX
William G. Dover, O.D.
Duncanville, TX
Tracey L. Yothers, O.D.
Duncanville, TX
150 N Beckley St.
Lancaster, TX 75146
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 83 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 7 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 6 times
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 4 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 4 times
Does this provider treat every client equally?
Asked 3 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 5 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 3 times
Answered "Yes" (80% satisfaction) 2 times
Does this provider welcome questions?
Asked 7 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 3 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Answered "Absolutely" (100% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 4 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 3 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 3 times
Answered "No, my decisions were always respected" (80% satisfaction) 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 4 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 3 times
Does this provider remember you by name?
Asked 2 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Answered "No, I always have to remind them" (60% satisfaction) 1 time
©2024 Wellness®.com is a registered trademark of Wellness.com, Inc.