Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider's office easy to locate?
Only with clear directions