Robert Caulkins, DO - Service Ratings
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Olympic Family Practice
2601 Cherry Ave Ste 208
Bremerton, WA 98310
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 83 Poll Questions:Does this provider ever overbook appointments here?
Asked 3 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 2 times
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 4 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 4 times
Answered "No, they never postpone my appointment" (80% satisfaction) 3 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 5 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Answered "No, They dismissed my questions as unimportant" (40% satisfaction) 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 5 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 3 times
Does this provider leave you on hold for a long time when you call?
Asked 5 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 4 times
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 3 times
Answered "Absolutely! I can always count on them" (100% satisfaction) 2 times
Answered "Absolutely" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 5 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 5 times
Did you have to wait long after you arrived for your appointment?
Asked 4 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 3 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 4 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 2 times
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