Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was the waiting area spacious?
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question