4.5 Star Average Based on the Following 158 Poll Questions:
Does this provider offer flexible appointment times?
Asked 4 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this provider's office?
Asked 5 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 3 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 8 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 4 times
Answered "No, I was always attended to" (80% satisfaction) 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 3 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 6 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 2 times
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Answered "Mostly" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 6 times
Answered "Yes" (80% satisfaction) 3 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 2 times
Answered "No, it took a while" (40% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 13 times
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 8 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 3 times
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 10 times
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 5 times
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 2 times
Answered "Yes, there is a definite trend of overbooking here" (40% satisfaction) 1 time
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 4 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 4 times
Did this provider rush your appointment?
Asked 10 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 4 times
Answered "Not too much, but somewhat" (60% satisfaction) 4 times
Answered "No" (80% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 7 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 4 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time