James Leffingwell, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 10 Poll Questions:Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did this ENT Otolaryngologist promptly contact you with any test results?
Asked 2 times
Answered "Absolutely not, I had to call them several times to get my results" (20% satisfaction) 1 time
Answered "Yes, they were very promt" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
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