Alan Upchurch, OD practices as an Optometrist in McKinney, TX.
ServicesAlan Upchurch, OD practices in McKinney, TX. Optometrists offer services which typically include the examination and treatment of common vision disorders as well as the fitting and prescription of corrective eye glasses.
If you experience a change in vision, such as eye pain, blurred vision, persistent eye strain or redness, you should consult an Optometrist.
To determine if Alan Upchurch, OD can help you, please call the McKinney, TX office at (972) 542-0331 for more information.
The front end staff is incompetent. Left a message several times to schedule a appointment. Never received a phone call. My wife drove up there to schedule an appointment. She scheduled me on one of my days off at 10am. The first appointment of the day. Was told they would be right with me. 45 minutes later after hearing Dr Uphurch giggling with the front end staff, I went to the front desk and see what the hold up was. They said my appointment was at 11am. I told them it was 10am. Apparently they bumped me to 11am without calling me. They mentioned nothing to me when I signed in at 10am. Looking for a new Optometrist-Do NOT call this office. Find another that WANTS your business. There are several others in Mckinney.
I've been coming to Dr. Upchurch for years. For many of those years, I continued to visit him even though his practice was out of network with my health insurance. After a handful of years of finally using optometrists who were on my health plan (who varied from middling to good, but they weren't Dr. Upchurch), I returned to Alpha Optical this year because my new health plan includes my favorite eye doctor. Yes! It felt so good to walk back through those doors. The staff and assistants are friendly and courteous folks and so very helpful. Dr. Upchurch provides an extremely high quality level of care. I feel completely assured of excellent eye care with this doctor.
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
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