The longest waiting time I have ever experienced. It is just weird that they assign you a time to come yet they keep you waiting for at least 45 minutes! As if they don't care that people left their work, took time off, dragged their kids out of school or whatever.... The staff is totally unprofessional, and my opinion is not based on one visit: they sometimes letters of referral and appointments. The doctors are fine but I can't handle the negligence and the unprofessionalism of the office staff. If it was not a pain to transfer to another doctor and start from the beginning, i would not come to this clinic at all.
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. This provider has very little helpful information available online, and what they do have is hard to find. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I am going to refer everyone I know here. I absolutely love this place. They made the extra effort to make sure every question and concern I had was addressed.
Dr. Carey visited my child in the hospital. He was wonderful and attentive to my questions and concerns. We went to the office for our follow up appt and waited 2 hours before we even had a chance to see his PA. Once we saw her we thought we would be leaving (my son had not eaten or had a nap yet) We had to then wait to see Dr. Carrey. By the time he came in to see us my son had just wen to sleep. Instead of listening to his lungs while I was holding him and continuing to let him sleep he insisted I wake him up and lay him down. He listened to him for 1 minute and told me I could pick him up. In the course of our conversation he was dead set on a dx and that the RX were working even though my son was vommitting daily with the new RX's where he hadn't been having any problems previously. During the time we were in the exam room with Dr. Carrey he received a phone call and working in a physician's office I can understand that sometimes when you are waiting on a provider to call you back you just have to take the call. He was on the call in the room with us for 15 minutes setting up a breakfast date with an old friend. When he was finished with his phone conversation he did not even bother to appologize to us for being rude. At this time I was pretty much fed up and when we left to reschedule our follow up we waited at the check out window for approx 5 min before going out front to the check in area. Once there the front office staff started to help us and then started talking to a co-workers teenage daughter that was up there visiting. She spent 20 minutes doing this even with me asking if she could please make our follow up. Our next appt was not any better. I would not recommend this provider to anyone. In the hospital he was woderful but his clinical bedside manner and office staff leave much to be desired.
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