Luciann Hruza, MD - Service Ratings
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Dermatologists
Forefront Dermatology
Saint Louis, MO
Forefront Dermatology
Saint Louis, MO
Forefront Dermatology
Saint Louis, MO
Shane Grace, MD, FAAD
Saint Louis, MO
Clayton Dermatology
6744 Clayton Road, Suite 210
Saint Louis, MO 63117
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 53 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 3 times
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 4 times
Answered "Yes" (80% satisfaction) 2 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 3 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 2 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 2 times
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