Pamela Royal, MD - Staff Ratings
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Royal Dermatology & Aesthetic
7229 Forest Avenue, Suite 100
Richmond, VA 23226
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
4.5 Star Average Based on the Following 83 Poll Questions:Does this provider maintain a professional appearance?
Asked 4 times
Answered "Somewhat, I wasn't overly impressed" (60% satisfaction) 1 time
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 2 times
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Was this provider's staff friendly?
Asked 53 times
Answered "Yes" (80% satisfaction) 32 times
Answered "Yes, they went above and beyond" (100% satisfaction) 14 times
Answered "Not Really" (40% satisfaction) 4 times
Answered "Friendly Enough" (60% satisfaction) 3 times
Were the staff members able to answer your questions?
Asked 4 times
Answered "Yes, they were able to answer my questions" (80% satisfaction) 4 times
Did a staff member acknowledge or greet you when you entered?
Asked 9 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 8 times
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 4 times
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 2 times
Answered "Yes, they made me feel like I shouldn't have called" (40% satisfaction) 1 time
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 1 time
Was this dermatologist's staff friendly?
Asked 6 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Answered "No, they were rude" (20% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Was this doctor's staff friendly?
Asked 3 times
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "Friendly Enough" (60% satisfaction) 1 time
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