Pamela Royal, MD - Environment Ratings
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Royal Dermatology & Aesthetic
7229 Forest Avenue, Suite 100
Richmond, VA 23226
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Environment
4.5 Star Average Based on the Following 139 Poll Questions:Was this provider's office clean?
Asked 5 times
Answered "Yes everything was neat and sterile" (80% satisfaction) 4 times
Answered "It was satisfactory" (60% satisfaction) 1 time
Was this dermatologist friendly?
Asked 9 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Extremely Friendly" (100% satisfaction) 4 times
Answered "Not at all" (20% satisfaction) 1 time
Answered "Friendly Enough" (60% satisfaction) 2 times
Did this provider have an entertaining selection of waiting room magazines?
Asked 6 times
Answered "Yes" (80% satisfaction) 4 times
Answered "Somewhat, but they need a bigger selection" (60% satisfaction) 1 time
Answered "Absolutely! They were very entertaining!" (100% satisfaction) 1 time
Did this provider ever take personal phone calls while in the appointment room with you?
Asked 4 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 4 times
Did this provider's staff seem to respect him/her?
Asked 5 times
Answered "Yes, I could tell the staff respected him/her" (80% satisfaction) 1 time
Answered "Definitely! They staff spoke very highly of him/her" (100% satisfaction) 4 times
Did you notice a foul odor when you arrived at this provider's office?
Asked 13 times
Answered "Not at all, their office smelled fantastic!" (100% satisfaction) 8 times
Answered "No, I didn't notice an odor" (80% satisfaction) 5 times
Was this provider's office too cold?
Asked 6 times
Answered "No, it was fine" (80% satisfaction) 4 times
Answered "Not at all, it was the perfect temperature" (100% satisfaction) 2 times
Was it easy to find parking at this provider's office?
Asked 8 times
Answered "Yes, it was convenient" (80% satisfaction) 5 times
Answered "Not really, but I found a spot" (60% satisfaction) 1 time
Answered "Extremely easy, and close to the entrance" (100% satisfaction) 1 time
Answered "No, I had to look for a parking spot for a long time" (40% satisfaction) 1 time
Was there annoying music playing while you waited or during your visit?
Asked 4 times
Answered "No, if they had music on it was very soothing" (100% satisfaction) 1 time
Answered "Yes, but it didn't bother me much" (60% satisfaction) 1 time
Answered "No, there was no annoying music" (80% satisfaction) 2 times
Were the restrooms well-stocked at this provider's office?
Asked 3 times
Answered "Yes, they were well-stocked" (80% satisfaction) 3 times
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