The restrooms here are not clean. I would advise going before you leave the house. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there.
Dr Hoffberg is an amazing doctor, I have no complaints, HOWEVER the rest of his staff and associates are unprofessional, to be honest Dr Rosen is a looney tune. In every Dr. Office I've ever been to in my life I was treated with respect I am asked if I need a magazine etc.. NOT at DR Rosen Hoffberg the staff is down right rude they act like they are doing you a favor to make your appointment, they speak to every patient in a condescending tone. I would advise you not to waist your time at that crazy office!! They have so many doctors and physicians assistants seeing patients that they see over 100 patients a day sometimes!!! ( I know that because the sign in sheet is numbered and I listen and observe )
OH AND ANOHER THING when you sign in they hand you a folder with a half sheet of paper attached, the paper states your up coming appointments AND ALSO how much $$$ your insurance is allowing you to spend for the rest of the month ( they secretively write it, I pay attention and figured out that the random number at the top of the page was in fact how much they have left to spend). So then they refer you to physical therapy and/or social work (which is a joke) My first social work appointment she told me " She is here to help me navigate this crazy office she know's people are sometimes rude and things don't always run smoothly, but she is in my corner to help" as we talked and she realized have no problems in my life and am happy in every aspect she searched for problems for us to talk about. My only problem is the disrespect I received from my Dr, Dr Lacount and from the Secretaries!! The Physical Therapist is great he is kind and helpful.
I am so very hurt and upset, I've been taking abuse from this office for almost a year and it got really bad within the last two months. I keep telling myself it will get better. Of course I need my pain killers and the staff knows that and that's why they know they can get away with treating patents like garbage. Its tragic to be in an accident that changes your life to where you will never function correctly again , then to be abused while you in the process of trying to heal is another tragedy. I will stop my rant, I am looking forward to finding a office that will treat me with the kindness and respect that I observe. Good luck and God Bless.
I did experience some pain that I felt could have been avoided, but it wasn't too bad. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They were late a few times to my appointments which is expected in the Dr. Office. I wish they had made more of an effort to be on time. Their prices were very fair. The level of care you get for the price is great. I have noticed some changes in the last year in terms of the practices improving. They need to paint the office really bad. I got an appointment quickly. I've never had to wait too long except once I needed to wait for 3 hours.
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