Gretchen Grant, MD - Service Ratings
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Dermatologists
Clifton Park Dermatology
Clifton Park, NY
D Joseph Demis
Clifton Park, NY
Stewart R Altmayer, MD
LATHAM, NY
Robert Lyss, MD
Latham, NY
989 Route 146
Clifton Park, NY 12065
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 87 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 6 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 5 times
Answered "Yes, I was pressured" (40% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 4 times
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 4 times
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Answered "Yes, there is a definite trend of overbooking here" (40% satisfaction) 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 6 times
Answered "Yes" (80% satisfaction) 6 times
Did this provider show attention to detail?
Asked 6 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Answered "Kind of, but not very much" (60% satisfaction) 2 times
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