They always take that extra step to make me feel special. I always enjoy my appointments here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Their staff is very friendly and professional. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. My child absolutely loves Russell Britton, MD. They are so kid-friendly and act like my child's best friend. This doctor has great bedside manner. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I felt very safe in their care. I definitely trust them.
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