Kent Knauer

Wellness.com Featured Provider
Kent Knauer
UH Mentor Health Center Office

(440) 974-4114

9000 Mentor Ave Ste 103 Mentor, OH 44060
Add a Review

Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.37.210
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.7.169
July 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.42.115
May 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.201.127
April 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.47.28
March 17, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 10, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 21, 2011
The receptionist could have been nicer, she wouldn't call over to the Pediatric doctor's office to see if I left my wallet there. She told me she had a call waiting and a patient in the waiting room andI could check with them when I left. I said, well, if you get a chance after that could you call over there (in the same building). She said, I'm sure it will be fine, just check with them when you leave. I couldn't believe someone could be so terribly, insensitive!!!! I cried in front of the doctor, and explained why, he was a bit dismissive about it so maybe the receptionist muar be his wife? He was very nice with my daughter, though. First impressions start with the receptionist, I'm sorry to say!
by Terribly Disappointed
November 17, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this asthma - allergy specialist use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
October 24, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
September 29, 2011
Add a Review